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5. Writing effectiveness and accuracy

Customer: A Life Insurance and Employee Benefit Provider

Background

With significant international business, this client needed to improve the writing skills of its Japan-based staff. This company handles most of its training needs in-house, but, for 3 years in a row, has turned to Reallyenglish for support with its writing programs, recognizing the advantages of an excellent on-line writing program.

Details

  • Course chosen: Writing for Business (5 submissions)
  • Learner levels: varied
  • Course duration: 6 months
  • Number of learners: 35
  • Course completion criteria: 15 lessons and all submissions

Results

  • Course completion rate: 85%
  • Avg. Improvement: 3.18 points on a 10 point scale (Avg on entry: 5.6, on exit: 8.78)
  • Comment from Internal English Training Manager: "I wanted to say I think all your tutors are doing a great job on the graded emails. The feedback is clear and easy to understand. It is appropriate to the student's level."

Customer: A Global Japanese Glass maker

Background

After this company acquired a British competitor, they realized they needed to improve their written English skills, in order to avoid misunderstanding and time wasting.

Details

  • Course chosen: Writing
  • Learner levels: varied
  • Course duration: 6 months
  • Number of learners: 59
  • Course completion criteria: Pass 30 lessons

Results

  • Course completion rate: 88%
  • Improvement on a 10 point scale: 3.5
  • HR's comment: "the trainees' written English improved and internal communications became much smoother; trainees' confidence increased."