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Business Writing

Features of the course

Particularly recommended for people who write e-mails or reports in English while on the job. Offers a wide variety of lessons based on typical work situations and various business scenarios, helping equip you with the skills to write effective English. We have received excellent feedback on the wide range of sample sentences and structures. At the end of each lesson students can choose to see a model answer, or send their texts away for correction by an experienced and qualified teacher (returned within 3 working days). Corrections are personalized to the user and feedback on progress is given during the course.




Content

  • Course includes entry test and final test graded by a tutor, so learners can check/confirm their progress
  • Total of 30 lessons, split into three modules
  • Each lesson has a "High" and "Low" version, and learners can choose one or the other, or study both
  • Each lesson takes approximately 45 minutes
  • Examples and explanations cover a wide range of useful situations

Study flow

  • 1
    Take the entry test

  • 2
    Choose lesson and level and begin studying

  • 3
    Complete the required number of lessons (can be studied any number of times within the course period)

  • 4
    Take a final test; results are compared with the entry test

  • 5
    Print your completion certificate

Tutor correction

Recommended: five times or more

Course completion standard

Recommended: after studying all lessons and taking the final test, final test result should be one rank or more better than the entry test results

Target audience

Individuals with a TOEIC® score of 350+ (no upper limit)

Course duration

Recommended: six months

System requirements

A PC which can be connected to the Internet (broadband connection recommended). Microsoft OS (Windows 2000, XP, Vista), Internet Explorer version 6 or above, the most recent version of Flash Player, Adobe Reader version 5 or above

Lesson list

Module A: High (advanced level)/Low (basic level) - total 20 lessons

Lesson title Category Text type
Thanking a client for taking care of you on an international business trip Social email
Complaining about a faulty product and requesting a replacement Problems email
Responding to a request for a replacement for a faulty product Problems email
Confirming a meeting with a potential client Sales and marketing email
Thanking a client for purchasing a product or service from your company Sales and marketing letter
Arranging accommodation for a business trip Inquiries and requests email
Requesting order status information from a client Inquiries and requests email
Reporting mid-term sales of a product or service Reports and proposals report
Announcing a meeting Business and organizations memo
Recommending a company to a client Business and organizations email

Module B: High (advanced level)/Low (basic level) - total 20 lessons

Lesson title Category Text type
Inviting a client to a business meeting Social email
Accepting a business meeting invitation Social email
Complaining about errors in billing Problems email
Explaining about incorrect billing information Problems email
Complaining about poor services or facilities in a hotel Problems email
Comparing two potential client companies and their products or services Reports and proposals report
Introducing clients to your new products Sales and marketing letter
Ordering supplies or services from a client Inquiries and requests email
Confirming receipt of an order Inquiries and requests email
Confirming attendance at a meeting Business and organizations email

Module C: High (advanced level)/Low (basic level) - total 20 lessons

Lesson title Category Text type
Thanking a company for making the extra effort to meet a deadline Social email
Advising staff of the upcoming visit of a foreign dignitary Social memo
Complaining about the late delivery of a product Problems email
Responding to a complaint about the late delivery of a product Problems email
Following up a telephone request for information on a new product or service Sales and marketing email
Invoicing a client for the purchase of a product or service Inquiries and requests letter
Refusing a potential client a contract Inquiries and requests email
Reporting on the development of a new product or service Reports and proposals email
Proposing the location of a new factory Reports and proposals report
Reporting the minutes of a meeting Business and organizations memo

this course introduction can also be viewed/downloaded as a pdf

Business Writing (PDF:0.6Mb)
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