IT English

Features of the course

Recommended not only for IT engineers, but also for sales and general staff in companies related to the IT industry. Covers the basic IT categories and language used in customer centers presented in realistic role plays -- perfect for not only improving your IT jargon but improving your technical communication skills. In addition, the course introduces not only English knowledge but a wide range of IT knowledge.

demo

Study useful key words and phrases in Language Zone

Study practical English set in a realistic work environment in Skills Zone

Check your understanding and ability to use the new language in either a role-play simulation or e-mail exchange simulation in Challenge Zone (role-play example)

Check your understanding and ability to use the new language in either a role-play simulation or e-mail exchange simulation in Challenge Zone (e-mail example)

Course content

35 lessons split into seven major categories
Each lesson has three zones: Language Zone, Skills Zone, and Challenge Zone
Each zone takes 10 to 15 minutes. Each zone is a mini lesson -- perfect for busy professionals who have trouble finding time for a whole lesson
Focus not only on technical texts like programming and project management, but also on the language used daily in an IT workplace environment, such as FAQs and online chat.
Fun simulation-style quizzes (role-play or e-mail) with a story in Challenge Zone
Comprehensive explanations regarding important grammar points and example sentences

Study flow

1

Choose a lesson from one of the seven categories
2

Complete the Language Zone, Skills Zone, and Challenge Zone, in order
3

Complete the required number of lessons (lessons can be studied any number of times within the course period).
4

Print your course completion certificate

Course completion requirements

Recommended: 80% or more in the final test in each zone of 35 lessons

Target audience

IT specialists with a TOEIC® score of 300+, or non-specialists with a TOEIC score of 500+

Course duration

Recommended: six months

System requirements

A PC which can be connected to the Internet (broadband connection recommended). Microsoft OS (Windows 2000, XP, Vista), Internet Explorer version 6 or above, the most recent version of Flash Player, Adobe Reader version 5 or above

Lesson list

Topic	Genre	Lesson title
Programming	Manual	Managing memory with C#
	FAQ	Java applets
	User/SA Conversation	Using middleware
	SA conversation	Concurrency
	Helpdesk email	ANT
Networks	Article	Dealing with spam
	Dialog	Solving connection problems
	SA conversation	Network Address Translation
	Manual	Managing Networks
	Helpdesk email	Virtual local access networks (VLANs)
Databases	Article	Database storage
	FAQ	Datamining
	Article	Domain name system (DNS)
	Newsgroup posting	SQL queries
	Helpdesk email	Indexes
Operating system/applications	SA conversation	Backing up systems
	Newsgroup posting	Journaling filesystems
	Helpdesk email	Installing a driver
	User/SA Conversation	Web server farms
	Manual	Mailmerge
Security	Article	Securing wireless networks
	Newsgroup posting	Installing firewalls
	User/SA Conversation	Denial-of-service attack
	FAQ	Web server security
	SA conversation	Security patching
Hardware	Newsgroup posting	Solving memory error problems
	Helpdesk email	Solving hardware problems
	User/SA Conversation	Removable media
	FAQ	Uninterruptible power supplies (UPSs)
	Manual	RAID
Project management	FAQ	Improving project management with CMM
	Newsgroup posting	Open-source software
	Article	Reusing software
	Helpdesk email	Using a CVS repository
	Manual	Project management tools

this course introduction can also be viewed/downloaded as a pdf

IT English (PDF:0.5Mb)